Route Protection insures your package from loss, damage, and theft. You can learn more about Route Package Protection here. **Welder Nation is not responsible for loss, stolen, or damaged items in transit.

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 15px; font-style: normal; line-height: 1.6em; color: rgb(50, 50, 50); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Route Protection insures your package from loss, damage, and theft. You can learn more about Route Package Protection <a href="https://help.route.com/hc/en-us/articles/360041131194-Route-Package-Protection-Policies" rel="noreferrer noopener" style="box-sizing: border-box; color: rgb(111, 111, 111); text-decoration: none; position: relative; transition: color 0.1s linear 0s; touch-action: manipulation;" target="_blank">here</a>.&#xA0;<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 15px; font-style: normal; line-height: 1.6em; color: rgb(50, 50, 50); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">**Welder Nation&#xA0;is not responsible for loss, stolen, or damaged items in transit.

What is Route Package Protection

Is your package lost, damaged or stolen? Have you added Route to your order?. If you have unfortunately experienced any issues, we kindly request that you visit our Route Portal.

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 15px; font-style: normal; line-height: 1.6em; color: rgb(50, 50, 50); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Is your package lost, damaged or stolen? Have you added Route to your order?&#xA0;<p style="box-sizing: border-box; margin: 0px 0px 15px; font-style: normal; line-height: 1.6em; color: rgb(50, 50, 50); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you have unfortunately experienced any issues, we kindly request that you visit our&#xA0;<a href="https://claims.route.com/" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">Route Portal</a>.&#xA0;

How to file a claim with Route

Welder Nation

Route Package Protection

How Do I Create An Account?

How do I change my shipping address on my account?

Account

My credit card isn't working

Afterpay

Multiple transactions

Can I edit my order?

Orders and Payment

Did you get an email with your tracking info?

How long will it take before I receive my order?

Where's My Order?

Can I cancel my order?

Why was my order refunded or cancelled?

What do I do if I receive the wrong item in my order?

Order Issues

How do I track my order?

Inputted Wrong Address?

My order was marked delivered but it’s not here

Express Shipping

Why has the shipping cost increased and can it be adjusted?

Where is my order?

How long does delivery take?

How much is Shipping?

International Shipping

Shipping and Tracking

Return/Exchange Policy

Damaged or Defective items

In-Store Returns/Exchange

Returns

Why is my discount code not working?

Military Discount

Do You Have Gift Cards?

How do I apply promo/discount codes?

BOGO Sale

I forgot to add my discount code

Discount Codes and Gift Cards

Notified Of Back In Stock

Managing Subscriptions

How do I skip a shipment?

Subscriptions

How do I redeem My Dimestacker Points?

Need help Logging into your Dimestacker Account?

How Do I sign Up?

I Already Have An Account. Do I Need To Create A New One?

What are the benefits of your points program?

Why do I not receive points or discounts after joining the email or text list?

Dimestacker Points Program

Fire Resistant/Fire Retardant Items

FR Workwear

Do I Need To Pay Customs And Duty?

Shipping to Canada

Canadian Customers

Holiday Shipping