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You can skip an upcoming shipment or pause your subscription at any time through the subscription portal.Changes must be made before your next renewal date to take effect on your upcoming shipment.If you need assistance accessing your subscription portal, please contact Customer Service.

You can skip an upcoming shipment or pause your subscription at any time through the subscription portal. Changes must be made before your next renewal date to take effect on your upcoming shipment. If you need assistance accessing your subscription

Can I Skip or Pause My Subscription?

SUBSCRIPTIONS

How Do I Create An Account?

I Cannot Log Into My Account

How Do I Update My Email Address?

How Do I Contact Customer Service?

What Are Your Support Hours?

ACCOUNT AND CONTACT

Can I Edit Or Cancel My Order?

I Entered The Wrong Shipping Address

Why Was My Order Cancelled/Refunded?

ORDERS

What Payment Methods Do You Accept?

My Payment Will Not Go Through

Why Do I See Multiple Transactions Or Pending Charges?

Why Was I Charged Extra On My Card?

PAYMENTS

How Do I Track My Order?

How Long Does Shipping Take?

I Have Not Received My Order

What Happens if My Package Is Returned to Sender?

Express Shipping

Do You Ship Internationally?

Shipping to Canada

SHIPPING AND DELIVERY

What Is Your Return And Exchange Policy?

How Do I Start A Return Or Exchange?

Can I Return An Item Purchased From A Retailer?

How Long Does It Take To Get A Refund?

Can I Return A Final Sale Item?

RETURNS AND EXCHANGES

My Item Arrived Damaged Or Defective

I Received The Wrong Item

DAMAGED, DEFECTIVE, OR WRONG ITEMS

How do I use a discount code?

Why Isn't My Discount Code Working?

Can I Add a Discount Code After Placing My Order?

Can I Use More Than One Discount Code?

Price Adjustment Policy

Do You Offer Price Adjustments?

Do You Have Gift Cards?

Buy 4 Get 1 Free

Military Discount

DISCOUNTS AND PROMOTIONS

What Are The Benefits Of Your Points Program?

How Do I Redeem My Dimestacker Points?

Need Help Logging Into Your Dimestacker Account?

How Do I sign Up?

DIMESTACKER REWARDS

How Do I Manage My Subscription?

When Will My Subscription Renew?

Cotton Canvas Welding Cap

Lightweight Welding Cap

How Do I Know What Size to Order?

Do You Have a Size Chart?

Will Sold-Out Items Be Restocked?

Fire Resistant/Fire Retardant Items

PRODUCTS AND SIZING

What Is Flame-Resistant (FR) Construction?

FR WORKWEAR

What Is ShipInsure?

How To File A Claim With ShipInsure

SHIPINSURE PACKAGE PROTECTION

Can I Skip or Pause My Subscription?Updated a month ago